Terms of Service

Last updated: 22 September 2026

1. About these terms

RemindClient (“the service”) is a web app that helps tutors, coaches and other independent service providers keep a record of their clients, lessons and payments, and draft and send reminders. It is run by ShiftedTech in Singapore (“we”, “us”).

By creating an account, or by carrying on using the service after we update these terms, you agree to them and to our Privacy Policy. If you don't agree, please don't use the service.

2. Who can use it

• You must be 18 or older.
• You must use RemindClient for your work or business. If you sign up for a centre or company, you confirm you're allowed to do so on its behalf.
• RemindClient is designed for use in Singapore. If you use it from somewhere else, you are responsible for following the laws that apply to you there.
• We may refuse or close an account that breaks these terms.

3. Your account

Give us accurate details and keep your sign-in safe. You are responsible for what happens under your account. If you think someone else is using it, tell us straight away.

4. Your clients' information

You decide which clients, students, parents and payers you add. That makes you responsible for their information. In particular:

• Have the right to add it. Tell the people concerned that you keep their details and use them for lessons, scheduling and payment reminders, and get any consent the law requires. In Singapore that law is the Personal Data Protection Act (PDPA).
• Take extra care with children. Many students are under 18. Add only what you need, and use it only to run your lessons and reminders.
• Keep sensitive details out. Please don't put NRIC numbers, bank or card details, health information or similar into client notes or AI chats.
• Only message people who expect it. Send reminders about lessons and fees to your existing clients and their parents or payers. Don't use RemindClient for advertising or bulk messages, and share a client's Telegram connection link only with the person it's for.

We hold this information on your behalf, as explained in the Privacy Policy.

5. Reminders and messages

RemindClient can draft a message, send it through our Telegram bot, or open WhatsApp on your own device with the message ready. You read and approve what goes out, and you are responsible for it.

Telegram and WhatsApp are run by other companies under their own terms. We can't control whether a message is delivered or read. RemindClient does not handle money: when a parent taps “I've Paid” or sends a screenshot, that is only a claim, and you decide whether to confirm it.

6. AI features

Message drafts are produced by Google's Gemini. They can be wrong, incomplete or badly worded, and they are not professional advice. Always check a draft before you send it.

To write a draft, we send the selected client's details (name, phone numbers, who pays, lessons, fee, payment status and your notes) and your conversation to Google. Don't put anything sensitive in those fields.

7. What you must not do

• Break the law, or use the service to harass, mislead or spam anyone.
• Try to break into the service, probe it for weaknesses, or interfere with other users.
• Create accounts by automated means, scrape the service, or resell it.
• Get around the limits of your plan.

8. Plans and payment

You can use RemindClient on a trial or a paid plan. What each plan includes is shown in the app under Settings, then Subscription. Prices and billing terms are the ones we give you when you subscribe, and we'll tell you before they change.

When a trial or paid period ends, your account becomes read-only: you can still see your data but can't change it or send reminders. Unless you subscribe, we may delete the data about 60 days after a trial ends.

9. Availability

We provide the service “as is” and “as available”. We may change it, pause it for maintenance, or occasionally have outages. Keep your own copy of anything you can't afford to lose.

10. Our responsibility

Nothing in these terms limits liability that the law doesn't allow us to limit. Otherwise, to the fullest extent the law allows:

• we are not liable for indirect or consequential loss, or for lost income, missed lessons or unpaid fees, including where a reminder is late, wrong or not delivered;
• we are not responsible for messages you send, or for what your clients do with them; and
• our total liability to you for anything connected with the service is limited to the greater of the fees you paid us in the 12 months before the claim and S$100.

11. Ending your account

You can stop using RemindClient at any time. To have your account and data deleted, email us (see below). We may suspend or close an account that breaks these terms or if the law requires it, and we'll give you notice where it's reasonable to.

12. Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change matters, the app will ask you to read and accept the new version before you carry on.

13. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute about them.

14. Contact

Questions about these terms: fahmymahamud@gmail.com.